In today’s competitive job market, offering the right health benefits can make or break your ability to attract and retain top talent.
But what do employees really want in a health benefits package? The answer goes beyond basic coverage and points to flexibility, transparency, and support for overall well-being.
Health Coverage Isn’t One-Size-Fits-All
Employees come from different backgrounds, age groups, and family situations—so their needs vary. Offering multiple plan options, such as PPOs, HMOs, and high-deductible health plans (HDHPs) with Health Savings Accounts (HSAs), allows employees to choose coverage that fits their budget and lifestyle. Personalization is key to increasing satisfaction with benefits.
The Demand for Mental Health Support
Mental health is now a top priority for employees. In fact, studies show that over 70% of workers want access to mental health services through their employer. Plans that include coverage for therapy, counseling, and virtual mental health visits are increasingly in demand—and they demonstrate that your company genuinely cares about employee well-being.
Transparent Costs and Easy-to-Understand Plans
Complex insurance jargon and hidden costs create frustration. Employees want clear communication about what their health plan covers, how much they’ll pay out-of-pocket, and how to access services. Employers that offer simple, educational materials or host benefits Q&A sessions build trust and boost plan participation.
Wellness Programs That Actually Help
Today’s employees want more than just insurance—they’re looking for support in staying healthy. Wellness programs that offer incentives for regular checkups, fitness activities, or chronic disease management are well-received. These benefits also help lower claims and reduce absenteeism, creating a win-win for employers and employees alike.
Voluntary Benefits Add Real Value
Employees appreciate the ability to customize their benefits package with voluntary options such as dental, vision, accident, critical illness, and life insurance. These add-ons are affordable and show that your company understands the diverse needs of its workforce.
Flexibility and Family-Friendly Policies
Health insurance that supports dependents and offers flexibility around major life events—like having a child, aging parents, or job changes—helps employees feel secure. Options like dependent coverage, telehealth, and paid family leave can make a big difference in how valued your team feels.
How ABG Can Help
At ABG Insurance and Benefits Group, we help Arizona businesses build employee health benefits packages that meet modern expectations without inflating costs. From plan design and carrier selection to employee education and support, we partner with you to create a solution that works for everyone.
Want to know if your current health benefits are meeting employee expectations? Request a free benefits review and we’ll help you identify opportunities to improve your offerings and stay competitive.
Final Thoughts
What employees really want in their health benefits package is choice, clarity, and care. By focusing on these priorities, your business can stand out as an employer of choice—and create a healthier, more productive workplace in the process.
Contact ABG Insurance and Benefits Group today to learn more about designing competitive employee benefits plans in Phoenix and throughout Arizona.